Customer journey timeline
Planned· by someone· 2 days ago
Per end-user/customer activity view: posts submitted, votes, comments, support tickets, changelog notifications received, NPS/CSAT responses, and linked CRM account/deal context. Helps support/product understand a customer's history before replying.
Privacy sensitive: member-only, audit logged, exportable/deletable via GDPR workflows. Depends on audit/notification/support foundations.
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