NPS and CSAT collection

In progressView on roadmap· 2 months ago

Optional survey layer on public hub, widget, and support ticket resolution. NPS asks relationship health; CSAT asks support interaction quality. Results feed into analytics and can be segmented by project, board, plan, and customer email/domain.

Features: configurable cadence, suppression rules, anonymous mode, export CSV, and simple charts. Avoids over-surveying via per-user cooldown. Integrates with notifications/email and support tickets.

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