Moira: check the NileTech playbook draft on the first real ticket

2026-10-14T14:33:55.128643+00:00

Imported from GitHub issue [El-SaMa/oma#194](https://github.com/El-SaMa/oma/issues/194) by @El-SaMa. --- Desk Mirror for info@niletech.fi is live, and Moira drafts with the Rosa playbook plus the live /huolto/hinnasto/ prices. To save OpenAI credit there will be no test calls; check it on real traffic. - [ ] On the first real NileTech repair ticket, press Draft and check it: price + 45 € fee or spare parts, ends with "Oliko tarkoitus postittaa vai toimittaa tähän meille?", short. - [ ] Tune the playbook if needed (`oma.admin_mail_import` update `replyPlaybook`).

FeatureOpenView on roadmap· 13 days ago

Imported from GitHub issue El-SaMa/oma#194 by @El-SaMa.

Desk Mirror for [email protected] is live, and Moira drafts with the Rosa playbook plus the live /huolto/hinnasto/ prices. To save OpenAI credit there will be no test calls; check it on real traffic.

On the first real NileTech repair ticket, press Draft and check it: price + 45 € fee or spare parts, ends with "Oliko tarkoitus postittaa vai toimittaa tähän meille?", short.
Tune the playbook if needed (oma.admin_mail_import update replyPlaybook).

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