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improvement

Link feedback to CRM records

Elsama
Posted to HollaHoop

Feedback can now carry private customer and revenue context.

Admins can attach HubSpot, Salesforce, or Pipedrive records directly to a feedback post from the admin detail page. Each link supports a label, record type, external id, and internal notes, so product and support teams can see which customer, company, or deal is behind a request.

CRM context is workspace-only and never appears on public feedback or roadmap pages.

Published by Elsama
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