improvement
Link feedback to CRM records
Elsama
Posted to HollaHoop
Feedback can now carry private customer and revenue context.
Admins can attach HubSpot, Salesforce, or Pipedrive records directly to a feedback post from the admin detail page. Each link supports a label, record type, external id, and internal notes, so product and support teams can see which customer, company, or deal is behind a request.
CRM context is workspace-only and never appears on public feedback or roadmap pages.